| CASE STUDY
Queensland Health
Queensland Health oversees the operation of 16 Hospital and Health Services (HHS) across the State, serving a population of over 5 million. Technology solution delivery is the responsibility of each department, so there is a significant amount of disparate development work taking place at any given time.
Consultation
Project Management
Web Application
the Challenge
The Healthcare Improvement Unit required a team to rapidly deliver innovating technology solutions with the intention of challenging legacy processes and systems, and with the advent of COVID-19, needed a team to be led to implement a pathology tracker to oversee the administering and monitoring of results of COVID-19 tests across hundreds of locations across the state.
The Consumer Integrated Mental Health Application (CIMHA) is heavily tied to the mental Health Act, therefore rapid changes are often required to support legislation, yet as it serves thousands of concurrent users, these have to be implemented and delivered in a highly controlled, best practice manner.
BrestScreen Queensland required a modern online booking portal to transition from phone-based booking systems and hard-to-access services for isolated communities.
the Solution(s)
Contracted in an individual consulting capacity, DDL managed a successful multi-million dollar portfolio of strategic projects for the development, enhancement and support of no fewer than half a dozen key web applications and eHealth services across four divisions - eHealth, BreastScreen Queensland (BSQ), Healthcare Improvement Unit and Clinical Excellence.
At it's peak, the projects comprised over 50 concurrent team members and in the example of the Covid Pathology Tracker, a minimum viable product was created in weeks, which was then continually improved and iterated upon as the situation and threat level of COVID-19 evolved and BSQ's online bookings portal was changed in a matter of hours to accommodate COVID-19 safety requirements and health screening questions as well as socially-distance practices for screening procedures.